Terms and Conditions

Last Modified: 07/Jul/2025

1. Acceptance of Terms

By purchasing or using any of our All‑in‑One Website & Web‑store Plans, you (the “Client”) agree to be bound by these Terms and Conditions (the “Terms”). If you do not agree, please refrain from using our services.

2. Deliverables & Timeline

  1. Rapid Launch: An initial placeholder site will be shared with you before payment. Once you confirm and approve the initial version, we will proceed further after receiving the payment.
  2. Final Version: The completed website/web‑store will be delivered within seven (7) business days, provided all required data is supplied.

3. Scope of Work

  1. We will customise the following sample pages only: Home, About, Contact, and Service/Product. All other pages or posts must be created by you.
  2. We will supply documentation or a short training session showing you how to add, edit, or delete pages, products, and blogs.
  3. Template‑Bound Customisation: We will modify content and media only within the template you select. No extra features (plugins, payment gateways, advanced forms, custom code, etc.) are included unless agreed in writing and may incur additional charges.
  4. Lean WordPress Build: To keep pricing low, we deploy a streamlined WordPress installation. Certain native options (Themes, Plugins, Code Editor, etc.) are hidden or disabled. Access requests may be refused or priced separately.

4. Support & Maintenance

  1. 24 × 7 Support: We provide round‑the‑clock support through WhatsApp for issues covered by these Terms while your subscription is active.
  2. Post‑Delivery Limits: After hand‑off, we do not undertake further page creation, design tweaks, or functionality integration free of charge. Such tasks are billable at our prevailing hourly or package rates.
  3. Support is valid only while your subscription remains active.

5. Storage & Media Policy

  1. Each plan comes with fair‑use server storage suited to normal small‑business needs.
  2. We recommend optimising images and videos. With your consent, we may delete or compress files we deem excessively large to prevent storage overages and performance degradation.

6. Client Responsibilities

  • Supply accurate text, images, product data, pricing, and any mandatory legal notices (e.g., privacy policy) in a timely manner.
  • Ensure you hold the rights or licences required to publish all submitted content.

7. Billing & Cancellation

  1. You may inform us via WhatsApp if you wish to cancel the service. There is no self-service portal for cancellation.
  2. If the service is cancelled within the first five (5) months of the first year, we will deduct the original (non-discounted) monthly price for the applicable plan for 5 months and refund the balance of the annual amount paid.
  3. If cancelled after five (5) months, we will retain the discounted price for 6 months (or the number of months used after the 5th month) and refund the remaining balance accordingly.
  4. Additional work outside scope (Section 3) will be quoted separately and performed only after payment is received.

8. Intellectual Property

  1. Upon full payment, you own the rights to the unique content you provide and any original custom graphics we create for you.
  2. We retain ownership of our underlying templates, codebase, and proprietary processes. You receive a non‑transferable licence to use them for the duration of your active subscription.

9. Limitation of Liability & Disclaimer

  • Services are provided “as is” and “as available.” We disclaim all warranties not expressly stated in these Terms.
  • Our total liability for any claim arising out of or related to the service shall not exceed the amount you paid us in the preceding twelve (12) months.
  • We are not liable for indirect, consequential, or special damages, including lost profits or data.

10. Termination

We may suspend or terminate your service immediately for non‑payment, breach of these Terms, or use of the site for unlawful activities.

11. Amendments

We reserve the right to modify these Terms at any time. Material changes will be notified by email or WhatsApp message at least seven (7) days before taking effect. Continued use after that date constitutes acceptance.

12. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu, India.

13. Contact Us

For questions about these Terms, please contact us via WhatsApp or email at webvue.in@gmail.com

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